megachangelog
Feature

Send forms with text inputs

Forms now support text input capture that automatically integrates with automations, broadcasts, and newsletters. You can trigger downstream automations on form submission to thank users, request follow-ups, or offer incentives.

We capture form submissions with your users’ input as a part of automations, broadcasts, or newsletters. You can also trigger downstream automations when someone submits your forms to thank them for their feedback, request a follow-up meeting, or offer a discount!
formsuser-inputautomationsbroadcasts

Source: original entry ↗

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Improvement

Design Studio: new and improved canvas editing experience

The Design Studio canvas editor now supports slash commands for adding blocks, keyboard shortcuts for navigation and resizing, and click-and-drag editing from any part of a component. These improvements make editing components more intuitive and efficient.

design-studiouieditingcomponentsux
Feature

Control how fast your automations send messages

Added ability to enable "Wait before continuing journey" for any message to respect rate limits and ensure messages are delivered before proceeding with automation workflows.

automationsmessagingrate-limitingworkflows
See all Customer.io changes →