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AnnouncementSummer '25

Summer Release: Geofences, Live Notifications, and Expanded SMS Support

Customer.io released ten new features including geofences, live notifications, an in-app notification inbox, and expanded SMS provider support, broadening messaging and engagement capabilities.

This summer, we released more than ten new features, including geofences, live notifications, an in-app notification inbox, and expanded support for SMS providers. Read on for an overview of everything that’s new.
geofencingnotificationssmsmessaginginbox

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More from Customer.io

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Improvement

Design Studio: new and improved canvas editing experience

The Design Studio canvas editor now supports slash commands for adding blocks, keyboard shortcuts for navigation and resizing, and click-and-drag editing from any part of a component. These improvements make editing components more intuitive and efficient.

design-studiouieditingcomponentsux
Feature

Control how fast your automations send messages

Added ability to enable "Wait before continuing journey" for any message to respect rate limits and ensure messages are delivered before proceeding with automation workflows.

automationsmessagingrate-limitingworkflows
Feature

Add reusable knowledge sources to LLM actions

Users can now save sources to a workspace-scoped Knowledge Library and attach them to one or more LLM actions. Knowledge sources are also available to the Agent for use as context in other requests.

llmaiactionsknowledge-base
See all Customer.io changes →