megachangelog
Feature

LINE messaging support added

Customer.io now supports sending text and image messages via LINE, the dominant messaging app in Asian markets. You can track delivery and engagement metrics and manage LINE contacts alongside other communication channels.

LINE is the dominant messaging app in key Asian markets, with over 90 million monthly active users in Japan alone and market penetration of 70-95% in its core regions. In these markets, LINE isn’t just another channel—it’s how people communicate daily. Now you can send LINE messages as a part of your automations and broadcasts. Send text and image messages to your LINE audience, track delivery and engagement metrics, and manage your LINE contacts alongside all your other channels.
messaginglinechannelsasiaengagement

Source: original entry ↗

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Improvement

Design Studio: new and improved canvas editing experience

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design-studiouieditingcomponentsux
Feature

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automationsmessagingrate-limitingworkflows
See all Customer.io changes →