megachangelog
Feature

Honor your audience's consent for email open tracking

Customer.io now lets you control email open tracking with per-contact consent settings and a hosted consent page. You can configure workspace-level defaults to track opens for everyone, only opt-in contacts, or everyone except those who opt out.

You can now decide when to track email opens. This includes: A workspace setting to track opens for everyone, everyone who doesn’t explicitly opt out, or only people who opt in. A per-contact cio_email_tracking_consent attribute you can set through the API, imports, etc; this attribute represents consent for open tracking. A hosted consent page you can link to from your emails, so recipients can grant or withdraw consent themselves.
emailconsentprivacytrackingcompliance

Source: original entry ↗

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Improvement

Design Studio: new and improved canvas editing experience

The Design Studio canvas editor now supports slash commands for adding blocks, keyboard shortcuts for navigation and resizing, and click-and-drag editing from any part of a component. These improvements make editing components more intuitive and efficient.

design-studiouieditingcomponentsux
Feature

Control how fast your automations send messages

Added ability to enable "Wait before continuing journey" for any message to respect rate limits and ensure messages are delivered before proceeding with automation workflows.

automationsmessagingrate-limitingworkflows
See all Customer.io changes →