megachangelog
Feature

Create segments with AI Assistant

The AI Assistant can now generate customer segments from natural language descriptions, allowing you to quickly build segments for automations and audience grouping without manual configuration.

You can also create segments from the Assistant. Describe your criteria, and it will build a segment you can use to trigger automations or group members of your audience. At the top of your workspace, click the message bubble to get started. Make sure Customer.io AI is enabled in AI settings to access the full experience!
aisegmentsautomationassistant

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Improvement

Design Studio: new and improved canvas editing experience

The Design Studio canvas editor now supports slash commands for adding blocks, keyboard shortcuts for navigation and resizing, and click-and-drag editing from any part of a component. These improvements make editing components more intuitive and efficient.

design-studiouieditingcomponentsux
Feature

Control how fast your automations send messages

Added ability to enable "Wait before continuing journey" for any message to respect rate limits and ensure messages are delivered before proceeding with automation workflows.

automationsmessagingrate-limitingworkflows
See all Customer.io changes →