Feature
Create custom skills for the agent
You can now create custom skills for the agent to perform tasks specific to your team's workflows in Customer.io, such as enforcing brand voice, reviewing campaign drafts, or reporting metrics in custom formats.
You can now create custom skills for the agent so it can do things that you and your team do regularly in Customer.io. You might add skills to help the agent enforce your brand voice, review campaign drafts, or report metrics in a specific format.
agentcustomizationskillsautomationai
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