Typing Indicators now available for RCS, WhatsApp, and Apple Messages for Business
Twilio's V3 Typing Indicator API now supports RCS, WhatsApp, and Apple Messages for Business with unified JSON payloads and channel-specific optimizations. Each channel displays typing indicators for 20-25 seconds or until message delivery, with the ability to extend duration by sending additional requests.
New Unified Typing Indicator API experience:
You can now send typing indicators across RCS, WhatsApp (WA), and Apple Messages for Business (AMB) using a streamlined consistent integration with JSON payloads.
Smart Channel Behaviors:
- RCS: Displays a typing indicator for up to 20 seconds (or until the message delivers) to reduce perceived wait times.
- WhatsApp: Automatically marks the referenced message as read and displays the indicator for up to 25 seconds (or until delivery) using the required messageId.
- Apple Messages for Business (Private Beta): Support for Typing indicators is available! Please note that AMB access is currently restricted as it is in private beta. How to use typing indicators on AMB is available in our beta documentation.Â
💡 Need more time? For longer workflows, you can send additional typing indicator requests to extend the duration before the default timeouts hit.
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See our public documentation here:
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