Error code 30915 now flags invalid Sole Proprietor classification for A2P 10DLC and Toll-Free Verification

Error code 30915 now applies consistently to A2P 10DLC campaign registration and Toll-Free Verification. When a Sole Proprietor registration is submitted with a business  but the available information shows it is actually a registered legal entity (for example, an LLC or corporation) error code 30915 will be returned. 

What changed

• 30915 is now non-program specific; the same code and guidance apply whether you register via A2P 10DLC or submit for Toll-Free Verification.
• In addition to a corporate identifier in the business or brand name (LLC, Inc., Corp.), 30915 can now be triggered when your website or public records indicate a registered corporation, or when tax documents or business registration documents reflect a legal structure that does not match a sole proprietorship.

What you should do if you receive 30915

• Update the submission to the correct business type. If your business is an LLC, corporation, partnership, or any other entity with an EIN or Canadian Business Number, register it as a Standard or Low-Volume Standard Brand (A2P 10DLC), or select the correct business type for Toll-Free Verification, not the Sole Proprietor flow.
• Provide valid business registration documentation that matches your legal business entity.
• Keep your details consistent. Make sure your business name, website, and supporting documentation align across the submission.

Learn more: 

• Error 30915 reference 
• A2P 10DLC: Gather the Required Business Information
• Transition from a Sole Proprietor to a Standard Brand