megachangelog
Announcement

Conference list endpoint rollout extended

The rollout of changes to the Conference list endpoint that limits results to in-progress conferences is being delayed until September 30, 2026 based on customer feedback.

Based on customer feedback, we are pushing out the change to the Conference list endpoint split to only return in-progress conferences until September 30, 2026.

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Source: original entry ↗

More from Twilio

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Feature

Voice Insights now tags HD audio calls

Voice Insights now automatically tags calls as HD Audio when they use AMR-WB or Opus codecs, helping you confirm endpoint configuration and correlate HD audio usage with transcription accuracy and customer satisfaction. The system also tags calls as Downsampled when HD audio is converted to narrowband, visible in Console, REST API, and Event Streams.

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Announcement

Live support coverage across Twilio platform and Segment

Paid support customers can now reach Twilio through live chat for help with Segment and all Twilio platform applications and products, starting October 5, 2026.

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Announcement

TaskRouter and Studio Public Beta in Ireland Region

TaskRouter and Studio are now available in public beta in Twilio's Ireland (IE1) region, providing EU data residency and control over where contact center routing and workflow automation data is stored.

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