megachangelog
Announcement

Account Rate Limits on Content API

Twilio is introducing standardized rate limits for Content API requests enforced at the account level, with varying limits per endpoint ranging from 20 to 100 requests per second. Applications must implement exponential backoff and handle HTTP 429 responses to comply with these new limits.

 

What is Changing?

 

To improve platform stability, endpoint reliability, and system performance, Twilio is introducing standardized rate limits for Content API requests.

Rate limits will be enforced at the account level. Requests exceeding these limits will receive an HTTP 429 Too Many Requests status code.

 

Rate Limits by Endpoint

 

Read Operations

  • Fetch Content (GET /v1/Content/{Sid}): 100 RPS

  • Fetch Approval (GET /v1/Approval/{Sid}): 100 RPS

  • List Content (v1 & v2) (GET /v1/Content): 20 RPS

  • List Content & Approvals (v1 & v2) (GET /v1/ContentAndApprovals): 20 RPS

  • List Legacy Content (GET /v1/LegacyContent): 20 RPS

 

Write Operations

  • Create Content (POST /v1/Content): 100 RPS

  • Create Content Approval Request (POST /v1/Approval): 100 RPS

  • Update Content (POST /v1/Content/{Sid}): 20 RPS

  • Delete Content (DELETE /v1/Content/{Sid}): 100 RPS

  • Update Content Approval Request (POST /v1/Approval/{Sid}): 20 RPS 

 

What You Need to Do

  • Implement Exponential Backoff: Ensure your application can handle HTTP 429 status codes by incorporating backoffs and retries.

  • Audit High-Volume Pipelines: If your service executes bulk script operations (such as creating or deleting content templates in high-concurrency bursts), adjust your client throttling to remain within these thresholds.

apirate-limitscontent-apireliabilitystability

Source: original entry ↗

More from Twilio

Follow Twilio to get its new changes in your feed and email digest.

Feature

Voice Insights now tags HD audio calls

Voice Insights now automatically tags calls as HD Audio when they use AMR-WB or Opus codecs, helping you confirm endpoint configuration and correlate HD audio usage with transcription accuracy and customer satisfaction. The system also tags calls as Downsampled when HD audio is converted to narrowband, visible in Console, REST API, and Event Streams.

voiceinsightsaudiohd-audioapi
Announcement

Live support coverage across Twilio platform and Segment

Paid support customers can now reach Twilio through live chat for help with Segment and all Twilio platform applications and products, starting October 5, 2026.

supportsegmentcustomer-serviceannouncement
Announcement

TaskRouter and Studio Public Beta in Ireland Region

TaskRouter and Studio are now available in public beta in Twilio's Ireland (IE1) region, providing EU data residency and control over where contact center routing and workflow automation data is stored.

taskrouterstudioregionseudata-residency
See all Twilio changes →