Linear is previewing Product Intelligence, an AI-powered feature that automates triage intake by researching past issues, suggesting team routing and assignees, and identifying duplicates. The feature learns from your feedback to improve suggestions over time, available for Business and Enterprise plans.
Product Intelligence streamlines your product operations with AI assistance for routine, manual tasks. Today we are previewing the first of its capabilities: automating the overhead of triage intake.
When activated, Product Intelligence examines all issues sent to Triage and does the tedious parts of the intake process for you. It will research past and existing issues for context, making informed suggestions on which team, projects, and assignee to route the new issue to. It also identifies related issues and likely duplicates.
You can accept or dismiss the suggestions, or hover over them to see the reasoning behind the match.
If you want to give Product Intelligence more context to steer its behavior, you can add additional guidance at the workspace, team, or sub-team levels.
Product Intelligence transforms intake from an inconsistent, research-heavy process into an automated approval flow. Because suggestions are based on your issue data, they will improve over time as you accept and dismiss them. The more you enrich your data, the more precise future suggestions become.
Product Intelligence is available in Technology Preview to anyone on the Business and Enterprise plans. To get started, ask your workspace admin to enable it in Product Intelligence settings and learn more in the docs.
Mobile: New search experience
Mobile search now uses our hybrid semantic search engine to find comprehensive results beyond just keyword matching. When you open search, you'll see recently viewed issues, projects, and documents, along with navigation shortcuts. Start typing to filter the recently viewed list or press Enter to search across all of your issues, projects, and documents.
Customize Asks email auto-replies
Linear Asks helps internal teams manage workplace requests from Slack and email. For Asks over email, choose when an automated reply is sent, and customize the exact message. Go to Asks settings and select an intake email to configure your custom replies.
Attio integration
Share user feedback and sync customer details from Attio and into Linear with their integration. Create customer requests from any company, person, deal, or call from within Attio and add them to Linear projects and issues.
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