Customer Requests integrates customer feedback into product development

Customer Requests Customer feedback is often scattered across support tickets, Slack messages, and calls – outside the product team's workflow and sometimes entirely out of reach. This creates a disconnect between what gets built and what customers actually want. We’ve built Customer Requests in Linear to close this gap and integrate the voice of the customer directly into the product development process. Add customer requests to issues from the tools you already use, including Intercom, Zendesk, Front, Slack, and Linear Asks. Requests are visible and actionable for the engineers and designers working on these issues, and can be used by product managers to prioritize issues by customer attributes. With Customer Requests, you can: Track feature demand across your customer base Filter requests by customer revenue, size, and tier See the features that specific customers have requested and what you've delivered for them Give your team full context about who needs each feature and why Enable Customer Requests today to bring customer focus to all of your teams. Learn more ->