megachangelog
Feature

Add Customer Properties and Custom Fields to Views

You can now add columns for Customer Properties and Custom Fields to Views on Plus and Pro plans, allowing you to display helpful details like plan type or request type and sort/filter by these columns.

You can now add columns for Customer Properties and Custom Fields to any View on Plus and Pro plans. Bring helpful details like plan type or request type to any view, or even sort and filter columns to stay focused on the right conversations. Check out this article for more details on column management.

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Source: original entry ↗

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Feature

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See all Help Scout changes →